Frequently Asked Questions
1. Do you ship internationally?
Yes, we ship to all international countries. Postage to Canada is $8 and postage to other countries $11.
2. How do I get the Buy 5 Get 1 free offer?
Buy any 5 of our stickers and then choose the extra 6th sticker, you would like to receive in the "Customer Notes" box at the checkout. For every 5 stickers you can choose a free sticker.
3. Why isn't my order being accepted?
If your order is being rejected, it has to do with your credit card information. Make sure your billing information and credit card information are all correct. Try submitting the order again. If it fails and you are sure that you have the correct information, please contact customer service.
4. I really liked an item I got, how can I let the world know?
You can visit the product page and click on the "Reviews" tab. There you can write a review for the product you desire. You will earn 10 Rewards Points for each product review.
5. I'd like to buy a large number of a certain sticker, will you give me discount pricing?
Yes, we offer wholesale pricing, simply contact us and let us know your requirements. We are happy to work with you!
6. Where can I put the stickers?
Our stickers can be applied to any smooth flat or semi curved surface including windows, plastic, books, metal, car, truck, motorcycle, fridge, locker, desk, computer, dresser, mirror, door or any hard smooth surface. We do not recommend applying our stickers to fabrics, rough and/or dirty surfaces.
7. I don't have a credit card or Paypal, can I still purchase?
Yes, you can also pay by check or money order. We recommend that you use a money order because a personal check will take 7-10 days to process. To order by check or money order, please send us a letter with the items you want and your payment. You can send the letter to the address below:
Cosmic Slaps
PO Box 27802
Los Angeles, CA 90026
8. How are the sticker sizes measured?
Sticker size is determined by the design's longest side.